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Privacy Policy

A safe and convenient shopping experience is our promise to YOU!

To ensure this, we have in place certain electronic, cyber, and contractual safeguards to protect the security and privacy of your valued personal information.

Whenever you enter any personal information on our website, we use state-of-the-art software technology to protect that information during the process it is being transmitted to our servers.

The data that is collected is never shared and hence never compromised under any circumstances and that is how much your privacy is important to us. We gather and save only that information that you consent to and for the sole purpose of providing you with the best service standards. This privacy policy is to educate and aid you in better understanding the type of information that we collect from and about you.

In case of any further concerns, we are always happy to help.

Types of Data Collected 

Personal Data

We may ask you to provide personally identifiable information about you in order to identify, serve and contact you (“Personal Data”)

It may include but is not limited to

  • Email address
  • First name and last name
  • The demographic information may include Address, state, province city, and zip code
  • Other Information Relevant to Customer Surveys And/or Offers
  • Cookies and Usage data

Data might be collected through fillable forms on our website alone, telephonic conversation, email correspondence, or otherwise. This may include information you provide when you register to use our site, subscribe to our service, search for a product, place an order or participate on social media handles of our website. When you enter a competition, promotion or survey and when you report a problem with our site. The information you give us may include your name, address, email address, phone number, and financial and credit card information.

Tracking Data

Some information is automatically received upon your visit to our servers. This may include but is not limited to technical information about the Internet Protocol (IP) address that is used by every computer (including yours) to connect to the internet, the location/region, type of browser and its version, time zone, and operating system.

The other information about the particular visit includes Uniform Resource Locator (URL) the viewed products, searches made on our server, page response times and errors, if any regarding download etc, length of a visit and information regarding the page usage like (scrolling, clicks and mouse-overs). The number used to contact our customer service is also saved for future reference and checking the authenticity of the caller.

What we do with the information we gather

In order to serve you better for future expansion and training, the collected data is used in some of the following ways

  • Record keeping
  • Improving products and services
  • Promotional emails for upcoming marketing and sales events, sale codes and special offers, new product release information, insider alerts and feedback about products and services using ONLY the email that you consent to share with us.
  • Website customization and upgrades

How we use cookies

A cookie is a small piece of information that a website puts on the computer of the user. They store limited information as it is a small file from a web browser session on a given website that can then be retrieved in the future. Browser cookies, web cookies or internet cookies are all alternate names given to it.

Only with the permission of the customer, a file is added and the cookie helps analyze web applications to give an individualized response. This way any regular webpage can customize its response according to your preference and likes by weather and safekeeping information about your choices.

Traffic log cookies are used to identify the pages being in use. This provides key information about web page traffic that helps improve and transform the website according to personalized needs. This critical information is only used for statistical analysis and purposes and once used, it is removed from the servers.

Cookies help us improve the service by highlighting the customer preferences in a very practical way. A cookie does not give access to your computer, personal information or data on the computer or any unauthorize access to us. This setting can easily be altered to your personal liking and cookies can easily be disabled by tapping on your browser settings. However, disabling the cookies makes it hard to have a wholesome customer experience.

Links to other websites

Like any other website on the internet, our website may contain links to other websites due to multiple reasons. However, once the user clicks on the links and this leads them to the other websites, we don't have any control over the privacy and security service that is provided to you by them. We are not responsible for the safety and security of the user once he is out of the safe confines of the Yayavoo website by clicking any link on the web or our website itself. It is highly recommended that the user exercise great caution and care on a personal level and this vigilance should keep him safe on the internet.

Controlling your personal information

A customer has the choice to restrict the collection of personal information in the following ways.

Every form on every website is supposed to give a choice to the user indicating that he does not want the information to be used by anyone for direct marketing purposes.

If the customer agreed to receive personal information, however, he wants to change his preference, it is easy to do so by sending us a simple email with your renewed consent and choice at info@yayavoo.pk